Privacy Policy

1. Introduction

Apex Pressure Washing Solutions LLC respects your privacy and is committed to protecting the personal information you provide when you visit our website, request an estimate, schedule a service, submit a form, communicate with us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information, including SMS/text messaging consent.

2. Company Information

3. Information We Collect

We may collect information you voluntarily provide to us when you request an estimate, schedule a service, submit a website form, contact us, or communicate with our team.

This may include:

• Full name
• Email address
• Phone number or mobile number
• Property address, service address, city, or ZIP code
• Service type or project details
• Business name, if requesting commercial services
• Appointment, estimate, and scheduling information
• Photos, notes, messages, or other details you choose to provide
• SMS consent selections, opt-in source, date, time, and related consent records

We may also collect limited technical information when you use our website, such as browser type, device type, IP address, pages viewed, referring URL, and general website usage data.

4. One Website Form and SMS Consent

Apex Pressure Washing Solutions LLC uses one primary website form for estimate requests. This form may appear as the final step of the estimate funnel and may also be used on the Contact page.

The phone number field should be optional. Providing a phone number does not automatically enroll you in SMS messages.

SMS consent is collected only when you voluntarily select the optional SMS consent checkbox. The SMS consent checkbox must be unchecked by default and is not required to submit the form, request an estimate, purchase services, or receive service from Apex Pressure Washing Solutions LLC.

5. How We Obtain SMS Consent

You may opt in to SMS/text messages by entering your phone number on the Apex Pressure Washing Solutions LLC website form and selecting the optional SMS consent checkbox.

The consent language should clearly state that you agree to receive non-marketing text messages from Apex Pressure Washing Solutions LLC regarding your estimate request, appointment, scheduling, service updates, project communication, and customer care. Message frequency varies. Message and data rates may apply. Text HELP for help or STOP to opt out.

Consent to receive SMS messages is not a condition of purchase or service.

6. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and estimate requests
• Schedule appointments and services
• Provide residential and commercial exterior cleaning services
• Send appointment confirmations, reminders, service updates, and customer care messages
• Communicate about project details, pricing, scheduling, and follow-up
• Improve our website, services, and customer experience
• Maintain internal records
• Comply with legal, regulatory, safety, and business obligations

8. Mobile Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile phone numbers, SMS opt-in records, and text messaging consent data are not sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

9. Information Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes.

We may share limited information only when necessary to:

• Provide requested services
• Operate and maintain our website
• Manage estimates, appointments, scheduling, and customer support
• Work with service providers who support our business operations under confidentiality obligations
• Comply with legal obligations, court orders, law enforcement requests, or regulatory requirements
• Protect the rights, safety, property, or security of Apex Pressure Washing Solutions LLC, our customers, or others

All sharing described above excludes text messaging originator opt-in data and consent, except where necessary for aggregators and providers of text messaging services to deliver messages you have opted in to receive.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of internet transmission, SMS transmission, or electronic storage is completely secure. We cannot guarantee absolute security.

11. Data Retention

We retain personal information only as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

SMS consent records may be retained as needed to document opt-in and opt-out history and comply with messaging requirements.

12. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and business record requirements.

You may opt out of SMS communications at any time by replying STOP.

You may request help with SMS communications by replying HELP or contacting us at 559-994-4306 or info@apexpwsolutions.com.

13. Children's Privacy

Our website and services are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13.

14. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

Apex Pressure Washing Solutions LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or SMS preferences, please contact us: